Open Source
Highly Customisable
Customer Support Management System
Seraph Help Desk
Seraph is a Customer Support Management System originally developed for IT support companies to manage and track their support cases both for retail shop and for business clients. Uses the newest programming languages and techniques and is completely web enabled. We have packaged it as a VirtualBox image so you can get it up and running in no time.
This modular system is highly adaptable for any support business and in addiction to the core modules, has the ability to be adapted and grown with additional modules available through its open source libraries.
“Seraph Help Desk has a lot of extra tools that automate the processes and saves me work and time. It has changed completely the way I work.“
– Phil Cannell
Do you want to increase your sales?
Our company has the solution for you!
- Issue tracking
- Statistics & Analytics
- Internal Livechat
- Client Databases
Supporting
After 10 years working with Seraph, it is currently supporting
11,656
CLIENTS
294
BUSINESS
38,349
ISSUES
2,469
DEVICES
Premium Services
We are offering premium services at an additional cost...
Support
Seraph comes with a full documentation, but if you are struggling to get it going we are here to help 24/7 over the phone or email.
Hosting
You can host Seraph on your own servers, or we can host it for you on our cloud servers. We take care of maintenance and backups, while you concentrate on your business.
Customisation
The project is Open Source, so you can start tinkering with the code, however we are happy to make changes for you or build additional modules to suit your needs.
Our Clients
Some of our oldest clients
