The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. How do they sell my exclusive manufactured trademarked product for lees than I do?? I can send to any other email address OK.We'll move all . It was hard for me to believe that since it was a solid stainless steel item with no moving parts. I think the label on top is Canada Post's label they put on once it enters their country. Does it look like your packaging, apart from the labels and the stickers? As its a scam, you will never see your money or your items again. If it's a scam, call their bluff, tell them to send back the item, if they send you something other than what you sent, report to eBay. If you want to file a refund request hassle-free, sign up for DoNotPay and do it in minutes! Ebay basically says, "Well we don't know what you actually sent the buyer so we can't be sure who's side to take here so we always favor the buyer." I am simply astounded. Under our eBay Money Back Guarantee policy, if a buyer opens a return case, sellers must facilitate this. But I would like to reach more buyers. The fact that ebay is still saying that the item is in a "different condition" instead of a completely different item shows me that they still don't get it. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. What a pain in the ass - of course they probably didnt ban the buyer or anything so theyll just do it again to a seller who isnt as diligent at documenting as you are. So after 5 calls today on my last call I asked for a U.S Manager right away not a supervisor. 01:30 PM. I used to work in a photographic studio shooting clothing for a couple of major retailers, and getting things looking "correct" was a big part of our workflow.If you haven't replied to your buyer yet, I'd send a message saying approximately the following:Hi there, thanks for letting me know the top arrived safely! I'm not sure where I stand on this now. I stopped shipping to Canada because of customs problems. 4) Request return shipping label credit as buyer made false claim. Locate the order that you placed and select "Return or replace items" which is listed on the right-hand side of your computer screen. What happens on eBay when a buyer lies saying that they - Quora Gift card scammers reach out to victims by phone, email, or social media. I recently had the same experience. This sounds exactly like the issue Im having! I've had this happen to me before, albeit for a much cheaper item, but I knew I sent the right item because it was the only one listed, only one I mailed one, buyer claimed it was the wrong item. Usps Signature Confirmation Signed By Someone ElseWhen all goes well Create an account to follow your favorite communities and start taking part in conversations. Accept it and issue return label. Also on my initial dispute call the person I talked to said that I should try and see if they buyer would take a partial refund Really wish this sub didnt have a rule for sharing names of ebayers because thats definitely someone Id add to my blocklist. 04:28 PM. I have mailed items in that type of envelop but only ones that are lined with bubble wrap and it doesn't look like it's one of those. $900 item. Buyer claiming wrong item was received. HELP!! I sent wrong item - Welcome to the Etsy Community To cancel your order: Go to My Purchases. I only sell local, mainly to avoid hassle. The last they knew my case already and they closed case on my favor even after they had accepted for buyer to return item. 1.6K 17K views 1 year ago Every so often mistakes will happen. Go to usps site and fill out the mail fraud form. I sold 4 of the same items. Do everything you can to annoy them until they finally just pay you the $900 so you go away. Kopes, I was going to say "nice top" but someone might have got the wrong idea about me on Its unfair that I have to lose money from this happening and this past month way to much due to possible scammers or I guess USPS losing my orders. I had been using half sheet sticky labels for almost a month before sending out this order. 1. Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. Parcel comes back, buyer is less than helpful, I refund, get a neg. How to handle a return request as a seller | eBay By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press question mark to learn the rest of the keyboard shortcuts. Buyers abusing "not as described" to force refund - PayPal Community A collectable which I still have. Aamzon advised we can do what we want. Once you've sent the replacement, let them know it's on the way and upload tracking information to the request. You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. Offer to send the copied forms to an ebay chat rep. This has happened a couple of times to us over the years, all part of selling on line Im afaid . Theres no possible way I sent the wrong item so hes trying to scam me. This is the message:Just wanted to say that the item I received was not this one. They needed his phone number but I did not have it. Solving problems with a PayPal purchase - PayPal The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. 01:24 PM. For more information kindly send . Sunday Mystery Wall is back! $15 each. - Facebook As completed feedback cant be disputed, it places some people in a position where they feel they must comply or risk the integrity of their account. I sold 4 of the same items. Things like this happen. i think someone is trying to scam me like this to. If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. I have a picture of the item preposting with the order sheet - a habit Ive got into with sending out bridal type things as these are often the people who return items. What To Do if You're Billed for Things You Never Got, or You Get eBay is very aware that scams occur on the website. If you've changed your mind about the item, check with the seller to see if they'll accept your return. That's the correct garment you've received, but as computers and phones and tablets can all display things differently depending on their brightness and colour settings, perhaps the photos . BUT that package in the picture did have the correct Canada Post tracking number that they supplied for the item I sent after it went through customs. @deala0621, according to the screenshot you posted, that item was shipped by the Global Shipping Program. Tell them you will be contacting their local police department to file a complaint and for him to be prepared to talk to the police, because someone must have tampered with his package. In this case, the purchase may be completed without flaw. @deala0621:There's no point in contacting Canada Post, or USPS. Thank you sooo much for putting your story on here. It WAS new in the box. 26-05-2020 It's an absolute pain in the ass but eBay will never change their policy if we are all pushovers and complacent with buyers committing fraud. 26-05-2020 Could you explain a bit what steps you take when shipping? How Buyers Scam Sellers on eBay (A Decade of Scams) Please check with everyone in your home and any packages you've received recebtly for any mixups with your mail. open a case for this order and refunds and returns, put across all the info and say you want this buyer investigated by sending a different item. Offer to send him a return shipping label. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Why doesn't ebay just start a business where returns go to the ups store (or whatever vendor) and the seller opens the return in front of an employee to determine state of the returned item. did said person say they woud send you the motorcycle and the title and then you would have to pay? paperspast.natlib.govt.nz Common eBay Scams: How to Spot and Avoid them - Comparitech If they do not rule you not at fault and release your funds, complain to ebay for business on facebook. If they did, I don't know how they'd be able to verify. Has she possibly got you mixed up with a different seller ? Lol either way I wasnt surprised. Had a return request with item not as described I tried to get in touch wtih the buyer to find out what the problem was but got no response (not unusual) I accepted the return and they buyer has returned a different item, different in that its a cheaper poorer immitation of the one I sent out, clearly worn (smelling strongly of perfume) and damaged. Buyer pretended the item/ring was not as listed. on You send the item promptly but days later you find that the check bounces, leaving you with nothing. Save the case number that the USPS gives you. Its a battle that sellers will always lose but eBay does help their best sellers that have track records of good sales. Example: You bought a table, and it showed up with only three legs. I will report this to the post master. They always put new labels on the package, because you shipped it to the shipping depot in Kentucky, and they needed to ship it on to Canada. They readily cooperate with law enforcement and encourage scammed users to make a police report with their local authorities. Just trying to understand. 'However once the seller has received the item back, eBay can then step in and review the . Hey Im kind of new to mercari and Im really nervous. So Im very happy because obviously its buyer scam(hes done it before based on his feedback to another seller). The item is damaged or unusable: Contact the seller to ask if they'd like you to return the damaged or unusable (example: locked phone) item. Also one first class item costs a US seller minimum $2.60 to ship that same item is .30 for China. 26-05-2020 Someone did this to me a few months ago. I once again immediately had them call me to dispute this. Need advice, accidentally sent wrong item to buyers : r/vinted - reddit Learn how your comment data is processed. 03:13 PM. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. You can exchange an item (excluding gift returns) through Your Orders if your return item wasn't purchased with a promotion (except for free shipping promotions), if the return item was purchased with a credit or debit card, and the exchange item meets the other eligibility criteria listed below. This is what it takes to get ebay to appeal a return in your favor. Please help, Very true happen a few times to myself ebay is a scammers paradise and ebay dont care.
