We have all-day lockers available for your convenience at the Front Gate for only $15 for the day.We also have Floating Lockers available throughout the park. Dollywood season pass refunds available on case by case basis - WBIR.com Conduct that is threatening, disorderly, horseplay, unruly, disruptive, profane, graphic, obscene, or in poor taste is prohibited. Excited about Dollywood reopening? Here are some tips | wbir.com Tickets will be confiscated if altered in any way. Special events, concerts, ticketed attractions, certain games, and parking may require a separate ticket. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. Check refunds may take up to 15 business days. This will take you to the Passes page within your account where you can link passes, buy new passes, or renew your existing passes. Tickets allow Ticket holders admission to Properties only during operating hours of the applicable Property. on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Recreational devices with wheels, such as skateboards, hover boards, balance boards, scooters, inline skates or shoes with built-in wheels. TimeSaver Passes allow you expedited access to lines at select* rides. Coronavirus (COVID-19): Cancellation and refund updates Park Hours Sign In | Register Search. Answer 1 of 8: We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. The following provisions apply to the Purchase of all Items at or related to the properties owned or operated by Herschend (each, a Property and collectively, the Properties) or during your participation in any activity led, organized, arranged, promoted, and/ or sponsored by Herschend, whether taking place on the Properties or elsewhere (collectively, Herschend Activities): Make Dining Reservations at Song & Hearth. BY MAKING A PURCHASE OF AN ITEM FROM HERSCHEND (EACH, AN "ORDER"), YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE. *Initial parking fee is non-refundable for Gold and Diamond Season Passholders. Then, identify any shows that you wish to see, locate the appropriate theater, and plan your day accordingly. But, the magnitude of these impacts has varied a lot between countries - some have been very successful in . If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park. Strollers (single and double), wheelchairs and electronic convenience vehicles (ECVs) are available day of visit, first come, first served. American Express, Visa, Mastercard and Discover. Then when you are finished enjoying the Park, proceed to the Dollywood Emporium to the Package Pickup counter where your item(s) will be waiting!Package Pickup is offered on purchases made prior to two hours before Park closing. The music is fantastic, the weather is perfect, and the halloween decorations and pumpkins are the best! The revised policy a year later [] PIGEON FORGE, Tenn. (WATE) Dollywood has revised its COVID-19 safety protocols that now allows guest who are fully vaccinated and children 12 and under to . Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. Dollywood is pleased to offer both Daily and All Season Refill Souvenir mugs. If you have received a refund on your pass or have a PreK pass, you will need to purchase a new season pass. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. You can apply your paid one-day admission toward the price of a season pass. Follow instructions from employees regarding operations and procedures. Terms of Sale | Dollywood Parks & Resorts Changes to season passes. There are multiple reasons for this but contact us if you would like to renew that pass. Dollywood and Coronavirus: Everything You Need to Know - Smoky Mountains 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. Passholders who have received a refund, will need to purchase a new pass. Disability license plate or hang tag must be visible. Located in Showstreet, the facility offers several amenities in a pleasant, climate-controlled environment. ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Tattoos with objectionable graphics and/or messaging are not permitted. Guests must use designated walkways throughout the Properties. 1. They must care more about money then their patrons, because there was entirely too many people at the park. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Simply use the zip code "37863" on the weather website or mobile app of your choice. You should obtain an up-to-the-minute weather report prior to your visit. *A full list of Terms and Conditions applicable to your visit are set forth in the Terms of Sale, which may be found online at Dollywood or picked up at Guest Services. We will contact you through email with return options if your item is recovered. Dollywood, originally scheduled to hold its . You'll find them at Aunt Granny's, Miss Lillian's Smokehouse and Fried Chicken, Hickory House BBQ, Grandstand Café, Red's Diner and Victoria's Pizza. If you are already logged in, the word Account will appear in the upper right. Pigeon Forge, TN 37863 1 . Rain checks will be valid for one-day admission on any operating day in the current operating season. Coronavirus: How to get your money back - Good Housekeeping You will need your Season Pass ID and the phone number associated with your pass.To purchase a new pass:Go to the Season Passes page on dollywood.com. 2700 Dollywood Parks Blvd. Dollywood updates COVID-19 guidelines, masks no longer - The Hill Lost and Found opens one hour after park opening and closes when all guests are out of the park. Dollywood & Dollywood's Splash Country will issue a rain check if the length of your visit is negatively impacted due to weather. Refrain from fighting, horseplay, taunting or threatening remarks & gestures. Enter the park through designated entrances during operating hours only. Top Chinese officials and medical experts had been quietly formulating plans over the preceding weeks to dismantle President Xi Jinping's zero-COVID strategy and gradually reopen the . Restrooms with nursing stations are found in Country Fair, Jukebox Junction, Market Square, The Village and Craftman's Valley near the Woodcarving Shop. In the event of occasional inclement weather, we may need to close some or all of our rides. Available on a first-come first-serve basis. We appreciate all of our passholders and have made the renewal process super easy! DO NOT enter into any restricted areas including ride perimeters and designated employee areas. Watch where you are walking. There were also multiple markings on the floor regarding safe distances. Person upgrading used admission ticket must be present to complete transaction. Dollywood Just Opened for 2021 - Here's What to Expect - Travel Commercial photography, videotaping, and recording of any kind is prohibited. Risks, refunds and cancellations: your guide to buying tickets amid There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. The park is only allowed at half capacity. Just download the Dollywood mobile app for iOS or Android. Yes. Three symbols are used throughout the Park: a black diamond, a blue square and a green circle. From there you can click/tap "View" for your digital ticket pass. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! Dollywood and Dollywood's Splash Country offer a variety of options for Guests who must make nutritional needs considerations. Our operating days and hours vary; please check our Calendar. more. Dollywood temporarily closed its entrance to new visitors Wednesday after the park reached capacity limits set in the Tennessee Pledge to reduce COVID-19's spread. When you visit the park, stop by the Ride Accessibility Center adjacent to the Dollywood Emporium and a Ride Accessibility Host will be able to assist you. Dollywood postpones opening over coronavirus concerns Established in 1986. PLEASE READ IT CAREFULLY. The Dollywood Emporium, Gazebo Gifts, Mine Shaft, Ranger Supplies, Temple's Mercantile and Hillside General Store have an assortment of over-the-counter medications, sunscreen, bandages and other items that might come in handy. We're here to help; below, we've highlighted a few of the most common questions about visiting the park, along with easy-to-understand answers. The wristband helps you and your children quickly identify which rides he or she is tall enough to ride, based on the minimum height requirements established by the ride manufacturers to ensure Guest safety. Please see our Entertainment section for more information. There are three different levels of TimeSaver H2O. We understand that rain can . However, guests are allowed to bring one unopened bottle of water per person. Refund Policy Generator - Free Template for Your Website - Shopify Consistent Covid Policy please - Review of Dollywood, Pigeon Forge, TN Country music legend and philanthropist Dolly Partons amusement park, Dollywood, updated its COVID-19 restrictions this week. Please note that changes may occur at any time, based on available public health information. At this time, masking is optional for employees and guests, regardless of vaccination status. This transaction must be made on the day of your visit before leaving the Park. Returns and Refunds - Amazon Customer Service Please call 865-428-9553 or see our Auditions page for more information. Lost and Found opens one hour after park opening and closes when all guests are out of the park. If you are receiving error code 45 on the checkout page after entering in your billing information, here are some troubleshooting techniques to resolve that: Repeat this process for each pass you are attempting to renew and then "Add to Cart" again and if you continue to have issues, let us know and we'll investigate for you. How To Write a Return Policy (+ Free Template) (2023) - Shopify Children can ride if they meet both the minimum height requirement and additional rider requirements as established by each ride's manufacturer to ensure guest safety. But that ended after just a few months in March 2020 and now the company's default COVID refund policy is whatever terms you book under. Be sure to follow all rider requirements, including requirements for loose articles. Any person refusing to comply with security and safety searches will be refused entry to the Property. Pets or animals of any kind other than approved service animals (e.g. As a mother of two young boys", "Not everyone visiting theme parks is there seeking a thrill. And this Intercontinental - where Decman booked - two days prior. As Covid rages on, Australia's live arts industry is once again in a precarious spot. Discounts are available when purchasing multiple daily refill mugs. Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. In the fall, you might consider weekdays. What the Flexible Refund Policy? | Disney Cruise Line - Go.com Passholders who have missed an Installment Billing payment will need to contact 1-800-Dollywood before you can renew your passes. COVID-19 policies. I will say the tram team was very good about enforcing the policy. All in all we had a great time & felt very safe. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. I get it. The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. Dollywood stresses COVID-19 precautions as park launches 36th season Dollywood's Splash CountryAn ATM is located at the front entrance of Riverside Trading Post. But please let us know if you continue to receive this issue at 1-800-Dollywood. After adding to cart, you will be asked for your email address for yourMy Dollywood Account. If you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. A Dollywood Host will provide you with detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Do not cross any fences, chains, landscape areas or other barriers. How China's new No.2 hastened the end of Xi's zero-COVID policy 28 August 2020. At Dollywood's Splash Country, look for Centralized Measuring on the left before you cross the first bridge. Have a safe and enjoyable experience while visiting Dollywood and remember the following: We do not have a limited activity ticket. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. Social distancing is also in effect on all rides at Dollywood after COVID-19. Dollywood COVID-19 Reopening Details w/ Photos - Smoky Mountains Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. . Please note that changes may occur at any time, based on available public health information. Dollywood reserves the right to ban such individuals from future admission to all or any of its Properties or from participation in any Herschend Family Entertainment Activities. For Dollywood rides, you can also find height requirements on the mobile app. Delta Air Lines updates its Covid-19 policies after the C.D.C.'s new Statement on coronavirus (COVID-19), consumer contracts, cancellation We hope it doesn't happen, but prepare just in case your little one gets separated from you. Cancelled travel during COVID? You may not be entitled to a refund A portion of our ECV fleet is available for online reservations each day, and payment is required in advance. Click herefor a complete listing of shows and rides available to TimeSaver users. The shows were not open which I was a little disppointed as they could have done tickets for the show & still provide social distancing. You agree to comply with all the applicable rules, policies, terms and conditions ("Event Rules") for each Event. More Time, Less Wait! Please contact us at (888) 428-6789 if you need to cancel your reservation. Best part was leaving with a full refund - Review of Dollywood, Pigeon Taking advantage of our Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. Dollywoods Splash County's easy-to-use TimeSaver H2O line management system lets you avoid long lines at select rides. At this time, masking is optional for employees and guests, regardless of vaccination status.The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. I was disappointed that more enforcement of their Covid safety protocols was not visible. If you are having an authorization issue on your payment for your renewal, please check the zip code on the billing address within the checkout page. These Terms of Sale (these "Terms") apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an "Item") by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to . DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. For instance, in the spring, Thursdays are less crowded. With the new "reservation" system in place, I am a bit worried about locking in a reservation early enough to actually get in without knowing what . Do not create disruption with behavior that is unruly, disruptive or illegal. Dollywood reopens during coronavirus pandemic with new safety measures According to the companys website,on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Along with watching the actual ride or attraction, the symbols are posted to help Guests make a more informed decision as to whether or not they wish to participate. Please call us at (888) 428-6789 for more information. Weapons of any type, including without limitation, firearms, ammunition, tasers, pepper spray, mace, and knives (with a blade longer than 3.5 inches), any item designed to be utilized as a weapon, and any item that appears to be either of the foregoing. When will Dollywood reopen after coronavirus pandemic? . Upgrade pricing varies. . Dollywood has always been proud to assist our military families. Set in the region's foothills, the amusement park is located at 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863. Our family went to Dollywood the first weekend in October for their Harvest festival. There are no refunds for partially used tickets. Proper attire is required at the Properties at all times. Although we do not allow food or drink to be brought into the Park, Dollywood and Dollywood's Splash Country offer a wide variety of delicious foods available at our restaurants and snack vendors. Soliciting for commercial or charitable purposes or distributing advertisements, pamphlets, handbills, or flyers without the prior written consent of Herschend is prohibited. The Smoky Mountains Sightseeing Flex Pass Titanic Museum Pigeon Forge Admission Ticket. Several Dollywood eateries offer kids' meals. To help struggling taxpayers affected by the COVID-19 pandemic, the IRS issued Notice 2022-36 PDF, which provides penalty relief to most people and businesses who file certain 2019 or 2020 returns late.The IRS is also taking an additional step to help those who paid these penalties already. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Herschend assumes no responsibility for accident or loss to any person in connection with the condition or use of a Property and attractions or their entrance into or departure from a Property. 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With the new "reservation" system in place, I am a bit worried about locking. Dollywood is pleased to offer a variety of parking options based on our guests' needs. Weapons of any type and all items listed in the section below titled Prohibited Items are prohibited at the Property or during participation in any Herschend Activity. Under their flexible booking policies, the Hilton and Marriott often let guests cancel 24 hours before their arrival. Visit the link below to learn more about our award-winning festivals and events. Ticket prepaid at least 2 weeks in advance will be shipped to you at our expense, upon request. Canceling A Trip For COVID And Need A Refund? An Expert Says Travel Operating hours for the entire season are published as soon as they become available, but are always subject to change. Enter the park through designated entrances during operating hours only. If you smoke, please utilize the many designated smoking areas indicated on the Guide Map. Also, the name on the photo ID must match the name on the credit card. Parents should contact the first available host for assistance if a child is lost. Dolly Parton's Dollywood Parks and Resorts announced Wednesday that it will reopen its properties . For Dollywood's Splash Country visitors, we offer TimeSaver H2O, a convenient line reservation system that allows you to reserve a position in line for many of the water parks most popular attractions-- without standing in line! If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. I will not go back to Dollywood this year I wasted my money on a season pass They refuse to refund my money.You can not enjoy the park when all the shows are closed and most of the restaurants are closed. The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. You will be asked to Sign In if you already have an account or you can click/tap on "Registration" if you need to createa new account. Heres a list of the most-commonly asked questions", "Its a valid question. If it has been 4 or more years, you must purchase a new season pass. Children can ride if they meet the minimum height requirement established by the rides manufacturer to ensure Guest safety. Any other items that Property personnel determines, in its discretion, to be suspicious or potentially harmful, unsafe or disruptive. Smoking is strictly forbidden on all rides, queue lines, indoor theaters, attractions, shops and restaurants. On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, guests will exit with other riders. . Dollywoods Parent Swap is easy; heres how it works: The entire group enters through the regular Guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) On Mobile, the Sign In or Register and Account links are in the hamburger menu in the upper LEFT. We cannot honor out of state tax exempt forms. However, some AAA chapters have opted to sell Dollywood and Dollywood's Splash Country tickets. However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. . Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones are not tall enough to ride. DollywoodYes. Alcoholic beverages of any type unless such beverage was sold to the guest within the Property by a vendor designated and approved by Herschend. We are excited that you are interested in purchasing a new Season Pass! The big home rental sites have different policies. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. I am sorely disappointed in Dollywood and their staff. Please see ourDirectionspage andDestination Mapfor a map of the area. At this time, masking is optional for employees and guests, regardless of vaccination status. The home improvement chain has extended its standard 90-day return policy to 180 days from the date of purchase on most new and unopened merchandise. However, our TimeSaver Pass is offered for an additional fee which can help you save time by avoiding long lines. Standard parking fees apply. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas.
