In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. CLICK HERE By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. However not all transactions will be guaranteed. We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. Simply enter your chassis, container or booking number to print a copy. Baltimore - first 8:00 AM following vessel departure local information. The tags are re-editable. After 90 days, there are no returns.Mini and Micro Paks may not be returned. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. You may be trying to access this site from a secured browser on the server. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. width: 100% We will work directly with the retailer on these issues of consumer returns. Free Flow/Peel Pile Requirements } If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Look up rates for new shipments and inland tariffs. deliveries. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Please login or create an account to access online services. Copyright 2021 Advent eModal. Non-operating reefer (NOR) is considered as Dry Container. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. You can provide your consent by clicking Accept All. Please email tiwyard@everport-terminals.comif you have any questions or issues regarding the appointment system. .eg-eyebrow-left { Where do I return my empty container? Email Address. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Click on DnD Calculation tab. of the UIIA. Please send all returns or exchanges to: Currency: USD Container : 60 containers max. 2400 Elliham Ave, Bldg D Port of Los Angeles Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. Registration required for some services. Get updates on terminal schedules and other notices. At inland port locations owned by ports (ie. For the most currentinformation, please contact your marine terminal, logistics provider or ocean carrier. .eg-eyebrow-left { DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Pacific Maritime Association within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. } Local Information. Subscribe Unsubscribe Leave all lists. } Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns text-transform: uppercase; To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. Country: United States | Need a custom quote or want to discuss your options. Average ship times may be longer than expected. Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. Please enter container IDs (Maximum 10 Entries). COSCO: (866) 502-6726, 614 Terminal Way, For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Disputes must be submitted to Maersk within 30 days of the invoice date. REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. Featured: Christmas Traditions Collection. Ends on the day that the empty container is gated-in at the agreed port or terminal. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. Reminder: Appointments are mandatory. If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Learn more. Jacksonville - first 8:00 AM following vessel departure OOCL Lite provide real time sailing schedule search, cargo tracking, shipment It . You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. Collects IP address of visitors, date/time of visits and visit time. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. Dept. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Please enter container or bill of lading IDs (Maximum 50 Entries). P.O. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Appointments will lockout 30 minutes prior to the start of each hour. For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Here is how to check the appointed depot information for empty container return. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. }. Shipping Line Contacts Status , APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. of Agriculture Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Identifies a valid user using single sign-on across multiple applications. Please enable scripts and reload this page. Subsequent changes to the information will be captured the following day. Empty container return locations Use the below overview to determine where to return empty containers in Canada. Empty Container Return. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. YouTube is a Google owned platform for hosting and sharing videos. .eg-eyebrow-right { Announcements. Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Holiday Schedule Subscribe for UIIA EMail Notification. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. All free flow piles must be picked up within 3 days of discharge. We do not accept C.O.D. If your item is defective, you have one year from the date of purchase to return it. Go to Maersk One Stop Import Solution (MDDC) website. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. In the event you wish to change the party invoiced, please e-mail. Philadelphia - first 8:00 AM following vessel departure Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. text-align: right; Sticky session ID used in load balancers. eContainer is the tool which enables easy access to search for empty delivery locations. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. width: 20%; For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. example: YMLU8990900) in the box below to get . Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Shipping Line options will appear as you type. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Long Beach - first 3:00 AM following container discharge If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. The Cookies Notice will not reappear if the cookie is set. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. Choose the Place of Delivery (POD) of your shipment. Related Articles. Stores Boolean values to check whether website must be animated. Reefer demurrage includes plug-in/electricity charges. Appointment slots will open 7 days in advance (subject to change). Contact us and we will respond within the next two working days. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative A portal for shipping and transport information. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Start your search for the right partner for your business. Press submit when you are done. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. .eg-eyebrow { We handle a wide variety of cargo. Maersk Spot now also includes extendable Free time options. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. Remembers if the user accepts or rejects the Cookies Notice. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions Limited same day appointments will be available for certain transactions. Invoiced: Per container, per calendar day, per container type Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. text-align: center; We refund the returned merchandise within 8 business days of receiving the items. Our terminal partner websites and additional information on demurrage payment can be found here. We use cookies as a fundamental part of our interaction with our users browsers. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. The eContainer application will advise where to return an empty container in a given metropolitan location. After the search is done, details of appointed depot information will be shown in . Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. Please enter your Evergreen account number and zip code to activate your online account below. .eg-eyebrow-right { An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Ends on the day that the full container is gated-out of the terminal. Notifications must be sent via the website. Everport. Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. print button, Terminal Customs Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. details, Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Carrier will stop the detention clock effective the next business day after the notification is received. 2/27 (https://bit.ly/3IGNRwz) Request. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. We rely on your consent for placing on your browser cookies which may collect personal data about you. Allows customers to track cargo , check sailing schedules, make bookings, and more. Los Angeles - first 3:00 AM following container discharge Finding solutions and creating opportunities is the name of the game. Identifies an unique user across multiple applications. Modified on: Thu, Aug 30, 2018 at 11:23 AM. Appointments for the day will be spread throughout the shifts. , however not all transactions will be guaranteed. color:#fff; **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. Activity location codes for demurrage and detention, Submission of release request instructions. INC. North Reclamation Atea, Subangdaku Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Richmond, VA 23237. For details how to extend your DnD Free time at destination, click. Your online behaviour could be followed by these third parties. The tags are re-editable. CMA CGM: (877) 556-6308 color: #FFF; Where do I return my empty container? Keeps user information for session identifier after the user has logged in. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 We are a leading container gateway in the United States. } We handle a wide variety of cargo. Motor Carrier SCAC. voyage, detailed container specification enquiry, carbon calculator, and These days will be countable days within the free time period for detention. Don't miss out on sales, new arrivals and more. At CY Rail Facilities working days are defined as Monday through Saturday. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. tracking by Bill of Lading, Booking, Container, etc). Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. Limited same day appointments will be available for certain transactions. When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. Gate Opening Hours Contact Click EmptyReturns and scroll down until you find your area and size/type. (10 containers per search) Reset. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. When your package is ready do one of the following: For the U.S. then select the "region" for notification. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 Affix your shipping label to the package, making sure no other tracking labels are showing. UIIA Notification Region. Are you having trouble making an appointment or paying a fee? About 2022 Earth Hour. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. background: #107661; Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. form of the original payment, such as credit card or PayPal. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. Remembers the users tracking preferences on www.oocl.com (e.g. The eContainer application will advise where to return an empty container in a given metropolitan location. @media(min-width: 769px) { FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. . Search your BL number in the provided column. width: 80%; For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. These days will be countable days within the free time period for demurrage and detention. Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. Your complete guide to shipping to and from United States of America. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Find the right route, get Maersk office locations, discover local solutions, payment options and more. By pressing accept you accept such use of cookies. Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. The Northwest Seaport Alliance Thanks for your cooperation! Please check your emails if you have not yet activated your account. Each appointment therefore is valid for two hours when including grace periods. This cookie is used as a unique identifier to track viewing of videos. Evergreen Enterprises Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. font-size: 15px; Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Usually used to maintain an anonymised user session by the server. Read more. Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. flex: 1; Marine exchange of SoCal, APL: (800) 999-7733 } To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. vessel tracking, port schedule, access rates of exchange for your selected At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. Incorrect email and/or password was entered. Please key in your Shipping Line name for each terminal. The tags are re-editable. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. As a standard, our returns policy is the following: No unauthorized returns will be accepted. Click EmptyReturns and scroll down until you find your area and size/type. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS You should be receiving a notice. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. Checks whether cookies are enabled or not. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. ATTN: MyEvergreen Returns } PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. Reefer container with IMO follows Reefer. .eg-eyebrow a { To subscribe to equipment return notifications via email enter your contact information. Weve had a problem submitting your entries, please try again or check back later. We hope you love what you ordered. Postal Service, give it to your mail deliverer or drop off at your nearest post office. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Pack your return securely, in the original package if possible. Your user specific instructions are to be followed and supersede any instructions published here. Please do not arrive without an appointment. Canada - Toronto Empty Container Returns. Refunds are in the Expiry Date: Until further notice In the event of any discrepancies between the below and our public tariff, the public tariff prevails. This information is compiled from terminal websites and updated by9 a.m. Monday through Friday.

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