He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. Copyright Cruise Blog Media LLC 2023. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. Part of that service comes with even more perks if you sail in The Haven and Suites. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? We'll run a soft credit check to find special offers, but it wont affect your credit score. A line-by-line guide. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. Started August 27, 2021, By You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! Did you mention that you love grapes? ft.*, you have space for up to eight guests. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). So just curiousThanks again!!! Upstairs is an outdoor sundeck with padded loungers and clamshell seating. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Terms apply to the offers listed on this page. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We were on a very port intensive itinerary with our two kids. What is the cost? Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. Related: Is Disney Cruise Line concierge level worth it? $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." The magic starts before you even board the cruise. For drinks, we tip $1/$2 per drink. Norwegian Cruise Line. In one case I waited in the Lounge for my Butler escort. I write this because there was one occasion when the Butler was attending to our meal in our room. Disney cruise ships do not offer butler service. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. Serve room service meals in your cabin or on your balcony. I would have found that to be unacceptable too. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. Therefore, most passengers generally tip with cash. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. the grandson had a meltdown and dad went to the room. The current welcome offer on this card is quite lucrative. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Luxury bath products in stateroom bathrooms. hoping our third time in april actually results in an escort! Cruising The Haven & Suites: Perks and Details (Part 2) - NCL Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Started June 21, 2021, By Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. Double balcony is offered on Norwegian Dawn. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. //]]>. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). exclusive villa Royal Knokke Golf club by JAMES the BnB Butler Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. There are select categories of Suite which come with specific additional amenities, too! Priority when reserving restaurants and entertainment onboard NCL vessels. Call me with your order and I will set up your room." Actual amenities vary by ship and category. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. This applies even at Tender ports. What Cruise Ship Butler Service Is All About For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. 19952023, The Independent Traveler, Inc. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. one night we stayed in to watch one and ordered pizza. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. All Rights Reserved. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). Check out each port from your private balcony. It will likely also be in accordance with the level of personalized service that you recieve. An aft-facing mini-suite would not include a butler/concierge. The butler is your personal host during the cruise vacation. . Aft balconies and mini suites don't have butlers or concierge, just great balconies! We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Haven butler.. what do they do - Norwegian Cruise Line - Cruise Critic It is a cruise ship not Downton Abbey. Would I do it often, no but it was fun. first time, my mom's card didnt have her picture loaded when she scanned at security. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. Many cruise ships don't have any concierges or butlers at all. (Enrollment required for select benefits.). Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. to observe the boarding process and see how smoothly it worked. I didn't ask for any other meals in our room on that, or any other cruises. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. Started August 27, 2021, By Our butler brought a full breakfast to us every morning. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. I think I'm right in saying that doesn't include a butler. .One family cruise we were in Cagneys. Disney offers a sort of butler service for its concierge-level guests. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. Complimentary private transfer from pier to airport. As such, there is no specific guideline on how much you should tip your butler. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. the concierge left us behind. Related: Inside Regents new $11,000-a-night super suite. Improve earnings, maximize rewards and track progress toward dream trips. But if you're cruising The Haven, you're in for a special treat. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. A, This is a question than I hear many first time cruisers ask but luckily we've never had. Available on Norwegian Dawn and Norwegian Star. If the ID card is bad it gets worse. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. FNP /PA-C - CenterWell - Alhambra Clinic Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. 24-hour trained and certified suite butler. Evening turndown service of guests beds. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. They also handle your priority disembark at the end of the trip. Evening turndown service in staterooms. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. Enrollment required. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. Fancy enjoying breakfast while taking in a sunrise over the ocean? Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. Name of lounge: The Haven Lounge. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. What Does A Cruise Ship Butler Do? - Tips For Travellers I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. This post contains references to products from one or more of our advertisers. Just be reasonable in your requests and expectations. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. A neat chance. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. Pride of America cabins and suites | CruiseMapper It's fun to cruise with a butler at least once. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. Celebrity Cruises is one of those lines that offer both concierge and butler service. DECK 19. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. We asked about 4 times for special treats as we were having visitors. We planned on bringing his food up to him as it arrived. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). That was also fabulous to be able to graze while all 4 of us got ready for the day. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. However, the generally accepted minimum is $10-15 per day. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. You will also have the services of the ships.

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