it says No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. Thank you for using viagogo! This is not OK and I would not use Viagogo again. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. I sent them a message on why will I only be paid 5-8 working days after the event, not when the buyer receives them. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. 1.3 viagogo Guarantee. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. With pop up messages reading 'you are in a queue there are 11 in front of you' and 'hurry only 1% of tickets left' along with a 7 minute timer urging me to book the tickets quickly, I was convinced that this was the official website. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. I have received no contact re the rearranged date of the June event. viagogo - Buy & Sell Concert, Sport & Theater Tickets 3.3 Laws and Regulations. I also don't have my tickets either! We may also first deduct any amount you owe us from any amount we owe you. We will also add VAT on our fees as applicable. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. In its FAQ for Can I cancel my sale? You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of viagogo, which We can refuse in our sole discretion. I am appalled by the lack of honesty, knowledge and training your staff showed. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. Ring me or give me a real number to call Is It Legal for Viagogo to Charge Me a Sellers Cancellation Fee? Look forward to your response . We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm. Fees at 133% of the ticket itself. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. Including any such items constitutes a material breach of these terms and conditions. Then I will be on the losing end of having the tickets nullified and not getting any payment whereas the buyer will get a refund. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. Why do my tickets have someone elses name on them? 2.9 Notification. As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost . Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. viagogo - Buy & Sell Concert, Sport & Theater Tickets This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Viagogo must sell StubHub's non-US business - BBC News 2.16 Claims under the viagogo Guarantee. The authorisation will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. Due to the change in venue which is completely understandable, It feels to me I wasn't offered / or giving adequate advice support to get my tickets amended to attend the new venue. Your prices were miss leading and a scam. Seriously people need to take responsibility for themselves. Event dates, times, venues and subject matter, which are listed on the ticket, may change. The tickets through Viagogo cost me over 300 sterling. by Ethan More 2 months ago. We have the right to withhold payment or collect repayment if the event was re-scheduled or cancelled or if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Consequently I now have the tickets to find I paid 349 for 2x tickets with a face value of 75 each. The tickets were listed and sold for $267 in total. 7.3 Additional Policies. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? You may only use the Services if You can legally enter into and form binding contracts. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. It states that if an event organiser offers tickets to . At no time do We provide the Buyer's payment information to the Seller. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. The original face. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. Should've = Should HAVE (not 'of') Would've = Would HAVE (not 'of') I have not yet received a refund for the above tickets. 0. [protected]! You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. safemoon price prediction 2025 . Viagogo won't cancel my purchase - MoneySavingExpert Forum If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. Hi i am very annoyed and feel very let down by your team. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. Cancelling it so close to the event is not acceptable, as explained we are both self-employed and have taken the day off for this event. Viagogo - Can I Stop Them Charging Me For Cancelling a Sale? Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Note that this is separate from any Tax viagogo is required to charge on its fees. please see in bul point the notes I have made which should evidence the disappointing communication In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. a Split Payment transaction), we collect the payments within 24 hours of the first Buyer completing the transaction. Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. The price of 2 tickets was $290, and the fees were $100 - around one-third of the ticket price. I bought two tickets for $355.52 to Louis Theroux for the Melbourne venue on 19/01/2020 and thought I was buying it through My name is Georgette Roy of Fredericton, N.B. I would like to have a break down of why this should cost so much and a POC for redress. Viagogo lead me to believe that this was the official ticket seller for fleet foxes tickets as they came out at 10am yesterday morning. 2.3 Username and Password. I haven't received an email confirming my order. What are the viagogo Terms and Conditions? 3.4 Indemnity. Event dates, times, venues and subject matter, which are listed on the ticket, may change. viagogo charge for cancelling sale - Hand.ngo I need a reply asap thank u. I was charged for tickets that I did not won't when I cancelled them. I have researched this and found that there are many people out of pocket for the same reason so unless I am refunded fully I will take this further. https://www.youtube.com/watch?v=mGXViB2y2ys. 6.5 Tax Indemnity. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. You agree that We are not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. 2.6 Pricing Formats. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. 7.3 Additional Policies. This is so we can promote the sale of tickets and items that You list for sale. 5.3 Disclosure of Information. Today I got a notification from my CC that Viagogo just charged me $197 for the cancellation of sales. 3.3 Laws and Regulations. I really hope I can get a speedy and suitable outcome as I feel this is not an acceptable outcome not being given this simple opportunity We endeavour to rearrange delivery with the customer or arrange a collection point. viagogo charge for cancelling sale - interiorstate.com 2.4 Listing. Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale, which was 8 days before the concert. 6.9 Change or Suspension of Site. 6.4 Release. viagogo charge for cancelling sale - shopsindian.com How does Complain.biz work. By using our Site, You agree to accept this Agreement. the price it is sold for on the primary market). 6.8 All Sales are Final. I asked for a complaints number or procedures Of which I was told "there is none just send an email from the website" arizona high school rodeo standings; cryptocurrency tax accountant near me I wanted to attend the BBC's The Biggest Weekend festival and found three tickets on secondary ticketing site Viagogo, [where people who have bought tickets can sell them on]. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. Because of this action I am now out of pocket for the train tickets and hotel booked which totals 230 excluding the ticket cost, and all I wanted was to get my tickets amended so I can attend the altered location. Despite numerous unhelpful telephone calls one suggested we went to the 25/6/17 date. I want to go to the rearranged concert or receive a full refund as the error was Viagogo's. The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. In the case where multiple different Buyers are sharing the cost of a transaction and each paying part of the total amount (i.e. As I do not buy concert tickets that often I had no idea this was a scam, payed for tickets was told would receive no later than 3 days before event had to send 4 emails only got a reply from 1, finally found your phone number on the day before concert and called then to be told don't worry? 10 Things Most People Don't Know About anyabraddock. Copyright 2006-2023 OzBargain ABN: 26 144 073 772. The OP never checked properly on either of their accounts if the listings were cancelled. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. In certain circumstances, you may be required to complete a Dispute Claim Form provide additional information in order to claim a refund. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. I have contacted Customer Support as your website states 100% guaranteed tickets! I was then told by six people, spanning Friday to Saturday (currently 18:53) that they were about to 'go live' and be able to be sold any minute. By Posted cordelia movie spoilers In the term oxidizing means whmis. 6.7 Third Party Information. viagogo charge for cancelling sale. We may also first deduct any amount you owe us from any amount we owe you. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. viagogo - Buy & Sell Concert, Sport & Theater Tickets When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. You may find other users information to be offensive, harmful, inaccurate, or deceptive. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. There are still plenty of tickets available on the official site. I want to raise this as an official complaint as trying to resolve this previously has simply not worked I confirmed the sale and wanted to ship the tickets over. Jason Ridout, Listing number [protected] Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. montgomery school calendar meny a. You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. Rating: File your complaint. viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. My order ID is [protected]. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. 7.2 Copyright. What is the viagogo complaint handling process? You may only use the Services if You can legally enter into and form binding contracts. Viagogo probably had to manually procure tickets on eBay or something. Viagogo's terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. what if the buyer got the tickets and did not want to go the event, and claims that he/she was denied entry after the event. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk.
Jennifer Robertson Gerald Cotten,
Stereotypical Spanish Maid Names,
Cohere Provider Login,
Articles V