Has anyone used the premium package while in the Inside Passage to do a proctored self-COVID test? Mobile Phones: Passengers can make and receive calls and use data on mobile devices while the ship is at sea via a satellite connection. If you have purchased a transfer through Holland America Line or have booked a Land+Sea Journey and require a lift vehicle, please have your traveladvisor communicate with our Access & Compliance Department at 800-547-8493, as soon as possible, so we can arrange a special transfer or lift equipped motorcoach for your Land+Sea Journey. Our ships are subdivided into multiple watertight compartments separated by watertight doors that can all be closed from the ships bridge as well as at the door itself. In addition, we offer transfers between select city center locations and Holland America ships in Amsterdam, Barcelona, London, Rotterdam, Rome and Sydney, as well as between airport and hotel in Anchorage and Fairbanks. Were you both logged in to the Navigator using credentials of the person whose name the booking was under? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.hollandamerica.com/en_US/faq.shipboard-life.can-i-use-the-internet-mobile-phones-or-webcams-on-board.html, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Social: Per day package, $14.99. Written safety information and a copy of the lifeboat drill safety speech. Guests may check no more than 3 pieces of luggage per person. During our regular business hours, please call: 800-426-0327. LauraS These inspections ensure compliance with both IMO requirements as well, in the case of the United States, with a detailed set of special requirements under U.S. law that apply to ships calling in U.S. ports. This package allows unlimited usage but can only be purchased onboard. Please keep this in mind when packing. If we get OBC 'per stateroom' DW and I can spend it at the same time! A We now provide Journey guests with Express Docs. Roaming charges apply. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. You will receive a passport receipt upon collection of your passport, and will be advised on board when the passports will be redistributed. Subject to availability. Some countries impose an arrival or departure tax which cannot be included on an air ticket. But short of having DH log in with my Navigator credentials on his Navigator app, he could not get on. We have created a broad range of shore excursions with options available for every desired activity level. Once onboard guests can upgrade to Premium, a higher service level package or to multiple devices. Guests can also receive a discount when booking pre-cruise. Each guest in a stateroom must book the Have it All cruise fare to receive the extras. Holland America Line is working closely with authorities and governments across the globe on health protocols. Governmental and medical vaccination requirements vary considerably for different areas of the world, and are subject to change at any time. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Pay As You Go is also available for $0.79 per minute, but this is only available for purchase onboard. Bidis - essentially flavored cigarettes - are not generally permitted entry. For cruises longer than four days: Platinum Unlimited $99 per cruise or pay $89 for First 24hr Platinum Unlimited; Gold 500MB $69 per cruise; Silver 250MB $39 per cruise; Bronze 100MB $25 per cruise; Social Media Unlimited $12 per day. Just wear your favorite orange clothes and accessories, or purchase Orange Party essentials in our shops, and get ready for the time of your life. You may wish to bring a travel alarm clock as they are not available in staterooms. Q I find some of the wording on my Express Docs is too small on the screen to read comfortably. Other charges may be directly assessed by airlines or airports and are the responsibility of the guest. Just in time for wave season, Holland America Line is offering unprecedented deals for all types of travelers through . If you are sailing on a Holland America Line Grand Voyage please visit Essential Information (hollandamerica.comfor visa information. Holland America Line is dedicated to offering the finest cruising experience to our guests, including those with disabilities. A You will need to enter your name, a valid email address and a password. If you have booked your air travel through Holland America Line and experience delays on the day you are en route to your cruise due to an airline service disruption, such as a flight delay, cancellation, or re-route, that will cause you to miss your original port of embarkation, Holland America Line will work with the airline to find reasonable alternate flights to the next appropriate port at no additional air cost to the guest. Choose the blissful pampering of a facial therapy or let the trained fingers of a massage therapist soothe your muscles while working fragrant oils into your skin. If you choose to use U.S. dollars, carry smaller denominations--ones, fives, tens and twenties. However, completing tasks like WiFi calling, FaceTime, and streaming movies and music while out to sea are not a guarantee. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I7108, I7099, I6131, I6116, V5175, V5152, I5133, I5112, V5057, V5055, V5054, V5052, VH4146, VH4167, VH4107, VH4096, C1134, C1125, C1123, C1121 are fully accessible. IMPORTANT: For this procedure, you will need to present your travel documents and the required proof of citizenship. For your convenience, and to expedite your departure, we encourage all our guests to utilize the online check-in procedure and start the process as soon as possible. Benefits includes customized flight choices, competitively priced fares, and late arrival protection should you experience flight delays on the day you are en route to or from your cruise, along with the support of our team along the way. Instructions: 1. This comes to $51.69 per day and a total of $723.70 for 2 people on a 7 day cruise. Holland America Line is not responsible for airline schedule changes. To maximize fire safety, our ships have sprinkler systems throughout passenger and crew areas together with enhanced fire suppression systems in machinery spaces. Keep these items close at hand in your purse or jacket pocket. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Shorts, flip-flops, swimwear, distressed jeans and men's tank tops are best left to daytime and the poolside. Refunds for purchases of onboard products and services will be credited to your onboard account whether purchased prior to or during your cruise. The Premium plan starts at $78 for a three-night cruise, and offers the fastest possible connection, at speeds three times faster than the Value plan. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ We took our first cruise vacation together 13 years ago and have been hooked ever since. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Global Positioning Systems (GPS) to precisely locate our position on the sea. U.S. Department of Transportation Cruise Line Incident Reports. Depending on your cellphone carrier and plan, international coverage may be included or plans may be available for purchase to use when going ashore. Shoreside, many of our people either have spent years first working on our ships or have other maritime experience. With this in mind, the following emergency phone numbers are available for your use. Internet was not handled by HAL giving you a username tied to your cabin, and then you creating a password ( as you are describing). For your convenience Holland America Line has partnered with two luggage transport services for your convenience. When you check-in online, you'll be able to take advantage of the following benefits: To complete Online Check-in for each guest, you will need: For a more in-depth look at the check-in process, check out ourvideo walk-through. If you have any questions at all, please call the traveladvisor with whom you made your booking. For a list of enhanced protocol sailings please download theEnhanced Protocols PDF. Kosher meals and a Health Conscious Dining option are also available. Yes, two people can use the plan, but not at the same time, except if the second person buys their own plan, or they pay extra for two devices on at once. These apps CAN be used without purchasing an internet package. I see the price list in the forum but nothing about what each package offers. The Explorations Caf, powered by The New York Times offers a comfortable, coffee house environment where you can purchase and connect to the internet using provided workstations or by using your own wireless internet device, such as a laptop computer, iPad or mobile phone. Preparing for your Holland America Line cruise is now easier, faster and more convenient. Only $17.95 per guest/per day* Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. Holland America, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. Luggage tags are available from Holland America Line staff at the pier or at the port city airport. There is no need to wait for documents to be reissued when you add a package or make a change to your booking. Some people have been successful using Wi-Fi calling with the Premium plan and others have not. Your travel advisor can provide you with additional information if you are interested in this option. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. When booking GBBB-eligible sailings, passengers get to choose one of four perks, including unlimited internet at no cost. Your Future Cruise Consultant will handle all the arrangements on board and your traveladvisor will assist you, and receive full credit for your booking, when you get back home. Depending on the destination, cruise ship capabilities, and even your stateroom location, the variances in coverage can be significant. Transfers operate on the day of embarkation and disembarkation only and are available to Flight Ease guests and to guests who have independent flight plans. Luggage Forward is a worldwide door-to-door service allowing you to have your bags picked up at your home and delivered to your stateroom. This below is for the Premium Plan: Whether emailing friends or streaming a movie, enjoy truly premium, unlimited access throughout your voyageat a savings of at least 50% compared to the daily ratewith our Premium Internet Plan. Holland America has introduced a new package available as an add-on to standard fares. Some cruise lines also offer smaller packages for occasional usage. Because governmental travel requirements change periodically, you should check with a visa service or the consulate of each country you will visit no later than three (3) weeks prior to sailing to verify travel documentation. Laptop rental is complimentary with any time-plan purchase, but it's subject to availability. Per person: each guest could use their own device at the same time; Per stateroom: Only one device per cabin could be used at a time. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. Get Offer Past Holland America Line Coupon Codes These Holland America Line promo codes have expired but may still work. Each participant also receives a Club Hal t-shirt. * (See section for Bags VIP Luggage Delivery below for details.). The charges are subject to change without notice. The ships of Holland America Line all fly the flag of the country of Netherlands and meet the standards established by that country for its vessels. Service starts at only $29.95 for 1 bag and $39.95 for 2! Contact your travel advisor or our support line at 1-800-628-4771 if you require assistance with name corrections. There is no "weekly" pricing, but you can see the price for a 7-day cruise here. Some of the world's greatest travel highlights are within reach, both before and after your cruise. Mobile Phones and tablets: Access is available for the most popular social websites and applications, including Facebook, Twitter, Instagram, Pinterest, LinkedIn, Facebook Messenger, WhatsApp and top airline websites. Roaming charges apply. The medium package includes 300 megabytes for $39, and the Large package includes 1,000 megabytes for $89. 5 On Koningsdam, Nieuw Statendam and Rotterdam breakfast is available for Pinnacle and Neptune suite guests in the Club Orange private dining venue. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Choose from options for calling only, calling and messaging or calling, messaging and data. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Q Where can I locate information regarding the accessibility I need while on my cruise? These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. If the current available price exceeds the original airfare, the guest must pay the additional charge. To help maximize the cruise experience for our guests who are blind or have low vision, Holland America Line has made the following items available: For additional information on the ship's facilities or ability to accommodate guests needs that may not be covered in this section, please feel free to contact theGuest Accessibility Department at: For post sailing questions or concerns please contact our Guest Relations Department at: For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Whether we are chronicling our travels, advertising our business interests, getting remote work taken care of, sharing vlogs, or engaging with friends and family few can go a day, much less extended time periods without Wi-Fi access or means of getting to their accounts. Additionally, a Prime option can be tacked for $9.99 a day to more robust access to allow for such things as streaming and the like. It includes any alcoholic drinks priced at US$11 or less. It is the travelers responsibility to be familiar with and comply with the regulations of the airline they are traveling on. Our senior management team operates under a trust but verify philosophy which means going on the ships and ensuring that our practices meet the requisite standards. Express Docs are a part of our ongoing commitment to environmental stewardship and conservation. Any fees related to seat assignments are collected by the airline directly. Facsimile service is available on board. For more information, or to sign up go to www.maketraveleasier.com/Holland or call 18778470045 to speak to one of our customer service representatives. FACs are nontransferable, and nonrefundable. This includes being cautious about the food you eat, the water you drink, and to be aware of vehicles and road conditions to prevent problems. Bottles and other containers will be collected for safekeeping and delivered to your stateroom on the last day of the voyage. Q Why are my luggage tags printing with the wrong stateroom number? as well as if you need to use a VPN to access your email. Guests without seat assignments prior to the flight date will have seats assigned by the airline at check-in on the date of travel. Modified Date: Dec 16, 2021 . International travel is usually very safe but there are things you should do to stay safe and healthy. Please carefully verify the existing identification requirements for your particular travel situation. Be sure to keep your documents on your person or in your carry-on bag so you can access them easily. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Yes. Norwegian Cruise Line Norwegian Cruise Line offers a variety of cruise ship internet packages. Per person: each guest could use their own device at the same time; Per stateroom: Only one device per cabin could be used at a time. There is no charge to have Express Docs reissued. No smoking of any kind will be permitted on any stateroom verandah. All-Inclusive Europe 2021 Offer Terms and Conditions Fares and Launch offers are based on Promo (s) NJ/DJ. Q Is there a deadline for completing the Online Check-in process and accessing my Express Docs? Holland America Line assumes no responsibility for the items listed above. Our aim is to reduce friction in the guest experience by ensuring guests do not have to monitor their usage they only need to purchase the package which includes the sites they want and enjoy. Travelers should wash their hands often with soap and water. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. You can even make arrangements for family and friends to sail with you on your next cruise, even if they are not currently on board with you. Budget your payments over time, with the convenience of a single set-up and the ability to opt out at any time without penalty. Most evenings, smart casual is appropriate and can be defined as slacks and sports shirts or sweater for men and a skirt or trousers and sweater or blouse for women. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo identification with a validated birth certificate issued after July 1, 2010. Now, most people cant go a day without their smartphones nevermind a week-long cruise. Also, a dark suit is appropriate for dinner on board ship), Sturdy walking shoes for every day use (two pairs are suggested) both leather, to stand up to rain if necessary, and a pair with a good arch support, One or two pairs of dress shoes to accompany your dinner outfit, Bulky or winter-weight sweaters or jackets, Rain boots and long underwear (outfitters throughout Alaska provide special gear needed for their activities, such as warm "moon boots" for walking on glaciers, waterproof rainwear, boots and life vests for river rafting or sea kayaking), Be sure to take toiletries and prescriptions for both medication and eye glasses to aid in replacement in the unlikely event they become misplaced, A travel alarm clock (although wake-up calls are offered on all Holland America Line cruises), Binoculars if you enjoy bird watching or would like a closer look at wildlife and glaciers, Your camera film is available just about everywhere you will visit. Packages are non-transferrable and non-refundable. If you don't see our representatives, please have one paged. Children are welcome in any of our dining venues. Often times, these rates will be cheaper than cruise internet packages. While the terms of the package may fluctuate based on your specific sailing, this more inclusive offering typically includes 4 add-ons- shore excursion credit, a beverage package, WiFi, and specialty dining. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. If you begin the process and cannot finish due to insufficient information, you may return to complete it at your convenience prior to departure. We felt the term Dressy was a bit less stuffy and a bit more festive, which is what a dressy evening should be: a chance to get dressed up and enjoy the evening while still being comfortable. Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. In areas where chlorinated tap water is not available or where hygiene and sanitation are poor, travelers should be advised that only the following may be safe to drink: Norwalk-Like Virus (NLV) can be identified by symptoms of nausea, vomiting, diarrhea and sometimes fever. (Remember that checked luggage might not be accessible at all times.) Costs will vary based on ship, sailing and number of devices, but they do note that Wi-Fi packages are not available on ships sailing from the Galapagos. We also maintain a rigorous investigation program in our Seattle office that enables us to review safety incidents that need review, determine the root cause and implement corrective measures. DW has the app as well, primarily for internet access. Menu items from the daily menu are also available in half portions upon request. New inclusive package is an exceptional value with 50% savings off four popular extras. You can still use your mobile devices on a cruise ship by purchasing a WiFi plan from the cruise line. If your home plan and phone allow calls over Wi-Fi, and you anticipate making or receiving multiple calls during your cruise, you may find the ship's internet packages a more affordable option than international cell charges. *The EDL driver's license, or non-driver photo identification, is offered in the U.S. states of Michigan, Minnesota, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. Guests can purchase voyage-long or daily plans onboard via the cruise lines Navigator app. As a courtesy, Holland America Line provides some information as to necessary travel documents and visas. Fees: A seven-day Social Package is available for $69.99. To learn more about applying for these documents we strongly recommend you visit the following website for details:Read more about applying for these documents. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. The Premium plan promises the fastest possible connection, at speeds up to 3 times faster than the Value Plan, and supportsSkype video calling. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Facilities include: For rejuvenation through exercise, Holland America Line spas offer fitness classes to help you achieve optimum health and vitality. You will be able to leave a comment after signing in, By Click Done when youre finished.). If your shaver operates on standard 110 AC, by all means bring it (guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay). Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while tendering or while docked due to steep gangways and steps, particularly during low or high tide. Build your entire vacation, including flights, ship transfers, excursions, and all your hotel needs before or after your cruise, all with one hassle-free phone call. Internet/Wifi Packages - Holland America Line - CruiseDirect.com However, please note that requests are processed on a first-come, first-served basis. If you booked your air travel through Holland America Line, then we already have your schedule. Guests can purchase individual items, multi-day wine packages or an array of convenient beverage cards (for alcoholic, non-alcoholic or soda fountain beverages). The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com. Please note: No refund or allowance can be made to any guest who might, for any reason (including medical), cancel, deviate from, or otherwise not utilize all of the services scheduled to be provided by any excursion. This is not an all-inclusive list, and there may be other items found at the checkpoint that may be dangerous and that should not be allowed onboard. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001 Any amount in excess of this allowance will be not be allowed onboard. Casino-smoking is allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands, Luxurious Dining Room, graced with fine art and antiques, Sophisticated china and crisp white table linens, Five-course menus with offerings from classic preparations regionally inspired cuisine to vegetarian options, Your choice of traditional pre-set seating and dining times or a flexible open schedule, Intimate dining featuring Double R Ranch Beef and fresh seafood, Luxurious appointments including custom-made china, stemware and linens, Extensive wine list featuring many selections rated Excellent by Wine Spectator, Fresh, cooked-to-order specialties in the Lido Restaurant for breakfast and lunch, Late-night snack; Chocolate Dessert Extravaganza, Explorations Caf featuring pastries and espresso drinks, Daily Afternoon Tea service, elevated to Royal Dutch High Tea once per cruise, Enhanced menu design under the direction of Master Chef Rudi Sodamin, Executive chefs inducted into the prestigious Confrrie de la Chane des Rtisseurs, an international food and wine society, Ice cream bar featuring complimentary treats. Visit tsa.gov for more details. A: Dressy attire is appropriate. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. VIEW CRUISES ), Surf (most popular): $24.99. If you do not want to use a credit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day (applies to all guests 18 years of age and over). Cruise vacations are casual by day, whether you're on the ship or ashore. The VOOM Surf Voyage Package on average starts at $15.99/day for one device and allows you to surf the web and send emails. at 8005478493 or 2066267044. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. Take advantage of treadmills, stationary bikes, stairsteppers, rowing machines, weights and weight machines. Limited time offer, Savings for On Board Bookings Only Bookon board and you can reserve your next cruise at a reduced deposit. Internet access onboard is free, but there are some significant limitations on bandwidth for such activities as streaming. Every nautical and engineering officer on our ship has a government license either issued or approved by our flag state that confirms they have met the requirements for their position on the size of ships that we operate. Park 'N Fly offers discounted off-airport parking rates through the Park 'N Fly Network offering service from more than 65 major airports nationwide as well as Port Everglades, Florida. Requirements for your voyage may be found on Holland America Line's website or by calling your travel advisor, Holland America, or a visa advisory service.
