Choose the Plan That Suits You!
Whether you’re a small repair shop, an IT support company, or a large service provider, Seraph Helpdesk offers flexible plans to fit your needs. Start with our free version, or upgrade to premium hosting and full support — scale effortlessly as your business grows.
Basic
Perfect for startups, technicians, or small support teams who want to test Seraph on their own infrastructure.
- Seraph Help Desk Software
- Hosting
- Data Backups
- Full Support Service
- Software Customisation
Standard
Perfect for growing support companies that want hassle-free hosting, regular updates, and secure data protection.
- Seraph Help Desk Software
- Hosting
- Data Backups
- Full Support Service
- Software Customisation
Premium
Perfect for established businesses that need full technical support, system customisation, and priority service.
- Seraph Help Desk Software
- Hosting
- Data Backups
- Full Support Service
- Software Customisation
Try the Yeti Helpdesk System Demo
Alongside Seraph, we also offer Yeti, our fully web-based helpdesk system designed especially for Managed Service Providers (MSPs).
If you want a lightweight, fast, cloud-ready ticketing solution, Yeti is the perfect alternative to explore.
With Yeti, you can experience smooth ticket handling, client tracking, reporting, and team collaboration — all from a modern browser interface.
Admin Account:
Username:
yeti-adminPassword:
Admin1234
Seraph vs Other Helpdesk Platforms
Discover how Seraph stands apart from leading helpdesk and service management platforms. While others focus on limited ticketing functions, Seraph offers a complete, all-in-one solution — combining helpdesk management, credit control, HR tools, and business analytics in one powerful system.
| Feature | Seraph | Zendesk | NetHelpDesk | Service Cloud |
|---|---|---|---|---|
| Web Based | ✅ | ✅ | ❌ | ✅ |
| Issue Tracking | ✅ | ✅ | ✅ | ✅ |
| Client Base | ✅ | ✅ | ✅ | ✅ |
| Credit Control | ✅ | ❌ | ❌ | ❌ |
| Business Calendar | ✅ | ❌ | ❌ | ❌ |
| Stock Control | ✅ | ❌ | ❌ | ❌ |
| Human Resources | ✅ | ❌ | ❌ | ❌ |
| Statistics | ✅ | ✅ | ✅ | ✅ |
| Customizable | ✅ | ✅ | ❌ | ✅ |
| Internal Chat | ✅ | ❌ | ❌ | ✅ |
| Open Source | ✅ | ❌ | ❌ | ❌ |
| REST API | ✅ | ✅ | ❌ | ❌ |
| Mobile App | ✅ | ✅ | ❌ | ✅ |